I am excited that Philadelphia officially launched its 311 mobile app today. I've already downloaded it and encourage every resident of Philadelphia to do the same! You can learn more about Philadelphia's App at http://www.phila.gov/311/mobileapp.html.
The more tools that we give residents to use to connect with the City, the better we will be able to serve. I am really proud of the administration for making this app a reality….just like I am sure they were proud of me for my enthusiasm and leadership in developing and releasing my CityHall App back in April.
I am waiting for the administration to provide the API source code so we can make sure that my CityHall App connects to the new Philly311 Mobile App. As soon as I get it, I will ensure that the two apps connect so that we are all working together to provide quality service and support to the residents of Philadelphia in the most efficient manner.
One more thing: In announcing the new app’s availability after many years of promises, the City’s Chief Innovation Officer Adel Ebeid said that "it’s okay to be last if you are the best." That is certainly one way to look at it. But as someone who represents the constituents of a first class city, it is my vision to make sure the city is BOTH first and best. ;-)